WHEN CAN YOU REQUEST A REFUND?
While we do everything we can to ensure we make your life easier, please do take some time to review our refund policy, if you have found that you are not 100% satisfied with the final delivery of your task our Chief VA would like to personally resolve the matter.
Contact our Chief VA directly: 061 087 5574
- OR: 061 061 2161
(Whatsapp us and we’ll call you!)
- Log a request on our website.
WHAT SERVICES CAN YOU NOT GET A REFUND ON?
The following services may not be refunded or may have limitations on the refund.
- Any printing conducted after artwork has been approved by the client
- Any flight, accommodation, or entertainment tickets, purchased on your behalf
- Digital downloads purchased on your behalf
- Subscriptions or memberships purchased on your behalf
- Office Online does not accept liability for the cancellation of any bookings done on your behalf
HOW TO GET YOUR REFUND
Contact us through any of the below channels, send us your banking details, and we will refund you within 14 days.
- Call us: 061 061 2161
Or Whatsapp us on the number above and we’ll call you!
- Chief VA: 061 087 5574
- Contact us on our website.
Yours in service always,